Telbix TOBERA Outdoor Wall Light
Telbix TOBERA Outdoor Wall Light - Black Matt is backordered and will ship as soon as it is back in stock.
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Overview
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Specification
Delivery and Shipping
Delivery and Shipping
Add some general information about your delivery and shipping policies.
Shipping
Shipping Rates: During checkout, shipping rates will be calculated based on your location and the nature of the products in your order.
Free Metro-Sydney Shipping Offer: For orders exceeding $500 (total price of products only), we offer Free Shipping to metro Sydney in NSW. Please note that this is a limited-time offer and does not apply to any other region besides metro Sydney.
Note: Due to restrictions from Shopify, you will be charged the shipping amount for orders exceeding $500. We will refund you the full shipping amount before we deliver your order.
Shipping Methods: We utilize several reputable courier services for delivery, including:
- Australia Post eParcel
- Couriers Please
- Aramex (formerly Fastway)
- E-Go
The choice of courier will depend on your location and the specific products in your order.
We strive to establish shipping and handling prices and policies that are fair, ensuring you benefit from our competitive pricing and the convenience of doorstep delivery.
In cases where stock or shipments from suppliers experience delays due to current circumstances, we appreciate your patience and understanding.
Handling & Dispatch Time
While we make every effort to maintain adequate stock levels, we regret that we cannot keep all models from all our suppliers in Australia. This limitation applies to all retailers in Australia. Some items may need to be sourced from our suppliers' warehouses before they can be dispatched to our customers.
Should items be temporarily out of stock across Australia, preventing us from dispatching your order promptly, we will promptly contact you to provide an estimated time of arrival (ETA) for the next shipment. At this point, you can decide whether to wait for the item to become available or request an immediate refund, with no questions asked.
We are committed to notifying you as soon as possible if we are unable to fulfill your order, typically within business hours. We will make every effort to keep you informed.
Please note that various carriers are employed for delivering our goods, and each has its own delivery timeframes. Consequently, the time required for your order to reach you after leaving our warehouse will depend on both the carrier and your location, typically ranging from 3 to 10 business days on average.
In the unlikely event of an order delay, we will proactively contact you to provide an estimated lead time. Your satisfaction is our priority, and we are dedicated to ensuring a smooth shopping experience for you.
Telbix TOBERA Outdoor Wall Light
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Frequently Asked Questions
Special Offers
How do bulk discounts work at ZY Lighting?
How do bulk discounts work at ZY Lighting?
At ZY Lighting, we offer substantial savings through our bulk purchase options. To avail of these discounts, contact us to discuss the products and quantities you are interested in. Savings can be up to 25% depending on the order specifics.
Bulk discounts are finalized during our call and can be redeemed by paying and picking up in-store at our retail locations in Roselands or Hurstville, NSW. Please note that bulk discounts are specific to the items agreed upon during the call and must be redeemed in-store.
For more details on our bulk discount policy, please visit our Bulk Discount Policy page.
Shipping
How does ZY Lighting handle delivery?
How does ZY Lighting handle delivery?
ZY Lighting offers several shipping options using reputable couriers like Australia Post eParcel, Couriers Please, Aramex, and E-Go.
Shipping rates are calculated during checkout based on your location and the products in your order. Shipping costs vary based on your location and the items in your cart.
We provide detailed shipping rates at checkout. For orders over $500, enjoy Free Shipping to metro Sydney. T&Cs Apply - learn more.
Do you ship internationally?
Do you ship internationally?
We primarily serve Australian customers but may facilitate international orders on a case-by-case basis. Please contact us for more information on international shipping options.
Returns and Refunds
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
Yes, you can request changes or cancellations for certain orders. Please contact us as soon as possible to adjust your order.
What is your return policy?
What is your return policy?
You may return an item that you bought from us for any reason within 30 days of receiving the item.
Unless the product is faulty or damaged, all returns or refunds will incur a 20%restocking fee to cover labour costs of accepting refunds, checking returned items, reshelving items and non-refundable payment processing fees incurred by us for your original transaction.
All claims must be made within 30 days of receiving the item. Please review our return policy for more details.
