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You may return an item that you bought from ZY Lighting for any valid reason within 7 days of receiving the item. Unless the product is faulty or damaged, all returns or refunds will incur a 35% restocking fees. All claims must be made within 7 days of receiving the item.
Condition of returned item(s):
The item must be returned in its original condition so that ZY Lighting can endeavour to put them back on the shelf for resell. ZY Lighting can not accept returns on products that have been installed, damaged or products that are not returned in the exact condition in which they were sent out to you.
Sale/Clearance items or items that are imported especially for you are not refundable.